Communication Skills
At iLearn24x7, backed by 30+ man-years of industry real-time experience, we offer a comprehensive Communication Skills training program designed to empower professionals with the knowledge and skills required to grow in the corporate sector in the Bidding role.
Who is this intended for, and what level of experience is required?
This Communication Skills course is designed for freshers aiming to develop a strong foundation in effective communication. No prior experience is required, making it ideal for recent graduates or those new to professional settings who want to improve their verbal, non-verbal, and written communication abilities. Through practical exercises and real-world examples, participants will gain essential skills to communicate confidently and professionally, preparing them for success in any work environment.
Module 1: Introduction to Communication Skills
Introduction to Communication Skills
- Definition and Importance of Communication
- Types of Communication
- Verbal
- Non-Verbal
- Written
- Visual
- The Communication Process
- Barriers to Effective Communication
Verbal Communication
- Active Listening Skills
- Importance of Listening
- Listening vs. Hearing
- Speaking Skills
- Articulation and Clarity
- Tone, Pitch, and Pace
- Public Speaking
- Overcoming Stage Fright
- Structuring Your Speech
- Effective Storytelling
Non-Verbal Communication
- Body Language
- Posture and Gestures
- Facial Expressions
- Eye Contact
- Paralanguage
- Tone of Voice
- Pitch and Volume
- Using Non-Verbal Cues in Meetings and Presentations
Written Communication
- Email Writing Skills
- Structuring Professional Emails
- Common Email Etiquette
- Business Writing
- Writing Reports and Proposals
- Crafting Effective Memos and Notices
- Tips for Clear and Concise Writing
- Proofreading and Editing
Interpersonal Communication
- Building Rapport
- Empathy in Communication
- Feedback Mechanism
- Giving Constructive Feedback
- Receiving Feedback Professionally
- Conflict Resolution through Communication
Presentation Skills
- Planning and Structuring a Presentation
- Using Visual Aids Effectively
- Engaging Your Audience
- Overcoming Presentation Anxiety
Communication in Teams
- Effective Group Communication
- Collaboration and Coordination
- Handling Team Conflicts
- Virtual Communication in Teams
Communication in a Professional Setting
- Professional Etiquette in Communication
- Networking Skills
- How to Introduce Yourself
- Elevator Pitches
- Negotiation Skills
- Cross-Cultural Communication
- Understanding Cultural Differences
- Communicating Across Borders
Digital Communication
- Effective Use of Digital Platforms
- Video Conferencing Etiquette (Zoom, Teams, etc.)
- Chat and Instant Messaging Communication
- Social Media Communication for Professionals
- Managing Online Presence
Final Assessment and Practice
- Role-Playing Scenarios
- Mock Presentations
- Peer and Trainer Feedback
- Improving Based on Performance
Course structure
Interactive Live Sessions
Engage in real-time learning with industry experts through live sessions.
Pre-Recorded Sessions
Access comprehensive pre-recorded content to review at your own pace on our online Learning Management System.
Assignments & Quizzes
Solidify your learning with practical assignments and quizzes designed to reinforce key concepts and track your progress.
Practical Takeaways
Benefit from actionable insights and practical exercises to apply in real-world scenarios.
Course Duration
6 Weeks / 8 hrs per week
Delivery Mode
Hybrid and once-a-week onsite/Virtually_live
Why Choose Our Module?
Practical Approach
Our modules are designed with real-world applications, ensuring that you can immediately apply what you learn in your day-to-day role.
Flexible Learning
We offer hybrid learning options to suit your schedule, combining online and offline sessions.
Industry Expertise
Learn from Professionals with years of experience across industries, offering you valuable insights and mentorship.
Certification
Earn a recognized certification upon successful completion of the program, enhancing your professional credentials.
About Trainer
With over 12+ man-years of extensive experience in real-time skills management, Gurpreet Kaur brings a wealth of knowledge and practical insights to the table. Her deep understanding of skills management is complemented by a passion for empowering individuals and organizations to achieve their professional goals. Gurpreet has been groomed under the esteemed leadership of Mr. S. Pal Ahuja, who carries over 35+ years of IT industry experience, having worked with domestic and multinational corporations leading their IT departments. Under Gurpreet's expert guidance, you'll gain invaluable skills and real-world expertise in skills management. Experience top-notch training delivered by a seasoned professional committed to your success.